Life Care Centers of America’s Whatever It Takes And Then Some program honors associates who go beyond their job descriptions in caring for residents, their families and fellow associates. Here are three of the inspiring stories from our December 2014 winners:


Diane Beacleay, dining hostess at Life Care Center of Ocala, Florida, noticed a resident struggling to grip his cup during a meal, so she talked to therapy about getting him a cup with handles. While waiting for the special cup to be ordered and delivered, she brought in a cup holder that could be cleaned and sanitized that allowed the resident to grip the cup more easily. Beacleay’s thoughtfulness and effort brightened her resident’s day and provided him with greater independence.


Bethany Sattovia, speech therapist at The Westchester House in Chesterfield, Missouri, taught a 75-year-old resident how to read. The treatment plan did not include learning to read but Sattovia did it anyway. Before the resident left therapy, he wrote a paragraph and read it to the therapy team!


Brandi Mills, certified nursing assistant at Life Care Center of Coeur d’Alene, Idaho, made sure a resident got to go home for Christmas. Neither the resident nor associates were able to find a transportation service to drive the resident over a mountain pass to be home on Christmas. Mills heard about the dilemma and obtained permission, after practicing how to get the resident in and out of a car, to take her to her family. The resident was grateful to be home with her family, who were overjoyed to see her because they didn’t think she could make it for Christmas.